Home Depot Complaint - Life Threatening Installation
HIXSON, TENNESSEE -- I had installers hired by Home Depot install my gas new hot water heater. A pipe connecting the water heater and my furnace fell off and I stopped using my furnace. I hired a friend who has owned a very reputable heat and air service for decades to correct the problem. It turns out that the installers never attached the pipe with screws but only with silver tape. That was it. In the meantime, carbon monoxide was spewing into my garage every time my family used hot water. This horrible "installation" job could have killed my family if left undetected. Do not have Home Depot be in charge of installing your appliance if you value your life. You can't trust who they send out. They are not Home Depot employees and cannot be trusted.