LoanDepot.com Complaint - Loandepot.com Left Me Hanging

Review by jord3t on 2010-11-01
They ripped me off. I was assured that I would get a refund if the loan didn't go through. all through the process they reassured me that it was practically a done deal. I increased the insurance on my house, faxed in many many pages of documentation. I ended up spending over $1000.00 to get everything up to par for their requirements, and in the end when it didn't work out (the reason was I work for a technology placement firm so my job is classified as temp work) They left me hanging. their website says they return your message within 24 hrs.

It's been over a week. I'm not holding my breath. They also changed their tune on the refund.
Comments:3 Replies - Latest reply on 2010-11-03
Posted by Alain on 2010-11-02:
They'll tell you all sorts of great things, but if it's not in writing it doesn't matter.
Posted by Anonymous on 2010-11-02:
This sounds like a company out preying on the current economy and peoples problems.
Posted by jord3t on 2010-11-03:
they refunded my $495 after I gave them several nasty e-mails and phone calls. I also blasted them in as many online review sites as I could find. I hate doing that, but i hate losing $495.00 more. hopefully they will be more realistic in their sales pitch after dealing with me as a disgruntled customer...

Your Name:
(displayed with your comment)
Your E-mail:

Your Experience/Advice:
Check spelling

By clicking submit you agree that you have read and accept the Terms of Service & Privacy Policy.

Note: All comments are reviewed by a moderator before being published. Please be sure to read our guidelines before commenting.

More Reviews on LoanDepot.com: