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Skullcandy Complaint - Junk - Earbuds

Earbuds - Complaint
Review by skelly39 on 2010-11-03
A couple of months ago, I bought my son a pair of Skullcandy earbuds at Target. They were on sale for some unbelievable amount. A few days later, one of the earbuds fell off-not just the rubber piece but the part under it, too. I figured he probably dropped a book on them or something, gave him the requisite lecture on taking care of his belongings (he denied any wrongdoing, of course) and bought him another pair, this time paying twice as much but figuring they should hold up longer.
He's had them maybe a month, and yesterday, sound was only coming out of one side unless he stood on his head in a lightning storm on a Wednesday. Today, no sound whatsoever...
They were in perfect condition, and I know he keeps his iPod in a special place in his backpack with a jillion pockets. So I'm only left to conclude that these earbuds are a huge waste of money. My daughter has those cheap Gummi earbuds that cost $9.99. She wised up after mine got eaten by cats and keeps them hidden, and she's had them for a couple of years, no problems.
I'm going to see if I can get a refund at Target (unbelievable, but he kept the receipt), but if not, I'm not bothering to return them to Skullcandy after reading reviews about their subpar customer service. They'll go in the trash, and he's just going to have to live with Gummi headphones in Cotton Candy Pink or whatever.
Comments:
Posted by ript on 2010-11-03:
I agree about the quality of Skullcandy earbuds. They are very popular right now, and the price reflects that, unfortunately the quality does not match the price.
Posted by saj80 on 2010-11-03:
Just a guess, but does this equate: Skullcandy=made in China=junk. That being said, they offer lifetime warranty on their products, so you should at least try to get them to replace them. Target will likely deny your return since they are only the retailer, not the manufacturer.
Posted by jktshff1 on 2010-11-03:
"sound was only coming out of one side unless he stood on his head in a lightning storm on a Wednesday." LMAO!!
Posted by DancingDan on 2010-11-03:
Skelly, I never figured you for one who would shop at Target. Nope, no never.

Now, I've always had good luck with Sony earbuds bought at walmart for about $9.89.

Awesome review!
Posted by skelly39 on 2010-11-03:
jkt-I swear, I had to bend the cord up and twist to get the sound to come out. It reminded me of rabbit ears-someone has to stand behind the TV and hold onto them so you could watch a show.
DancingDan-did I strike you as a Walmart person? Or more like Nordstrom?
Posted by jktshff1 on 2010-11-03:
I just got back from Targe'
Posted by GenuineNerd on 2010-11-03:
I have had good luck with Philips ear bud headphones, as well as the OEM Apple ear buds.
Posted by Ytropious on 2010-11-03:
I wrote a review about Skullcandy so if you haven't already please read it by clicking on my user name. I wouldn't rule out contacting them for a warranty, you just have to do it correctly. They will most certainly send you a new pair.
Posted by lilydarling on 2010-11-04:
Actually, Skullcandy has a wonderful lifetime guarantee.. all you need to do is register them on their website. If the problem is due to their own poor workmanship, they replace them free of charge. If it's due to the owner, they give you 50% credit towards a new pair. I've had to replace a pair of earbuds once, at no cost to me.
Posted by mrvw on 2010-11-04:
I've had the same pair of SkullCandy Ink'd ear buds for a little over 2 years without issue. Maybe he was wrapping them around the iPod, it specifically states in the packaging to not wrap the head phone cords around anything.
Posted by skelly39 on 2010-11-04:
Thanks for the replies. Ytrop-I'll read your review and see if I can get a new pair. Meanwhile, I'll have to shell out a few bucks to get him some because he is driving me nuts.
mrvw-Maybe that's what it was. It's just disappointing because the cheaper ones work even when they are wrapped around an iPod (as long as the cats don't get to them first).
Posted by James on 2012-02-25:
I have had the same problem with two consecutive pairs. I'm so pissed because I'm going to a Show Choir competition ATM and I only have 1 side working, and we just got on the to leave. It just happened. And I have to hold the cord down by the jack a certain way, and then both side will work.

I'm very disappointed that this has happened wth two of the same brand and model.

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