Lowe's Home Improvement Complaint - Complaint
CHRISTIANSBURG, VIRGINIA -- We ordered laminate countertops from Lowe's Home Improvement of Christiansburg Virginia and when the order came in everything was wrong. Several of the lengths were off slightly and a few countertops were warped. The backsplashes were not at a 180 degree angle and one was without a backsplash.
My husband agreed to accept 6 of the 7 pieces at a discount but wishes that he hadn't because the 2 joints don't fit together well. Also, the reordered piece without the backsplash came back slightly short and without a backsplash again.
Appartently Lowe's puts in the order, another company makes the countertops, and a third company cuts them. This can obviously lead to problems in many ways. What a mess.
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