GE CAPITAL CONS CARDCO Complaint - GE CAPITAL CONS CARDCO SOLD A FALSE ACCOUNT AND MY CREDIT INFORMATION TO A COLLECTION AGENCY / WHO IS DEMANDING PAYMENT IN 30 DAYS - credit card
credit card - Complaint
RALEIGH, NORTH CAROLINA -- GE CAPITAL CONS CARDCO sold a false account with a balance of $3971.40 to Arrow Financial Services who has since given me 30 days to pay up or else.
I could not get through the maze of menu and waiting at GE CAPITAL (800) number.
I called Arrow Financial Services and told them that I purchased a ring at Whithall Jewelers 10/12/02. The purchase was financed through GE CAPITAL CONS CARDCO, was paid off, on time, in full 8/01/03. GE CAPITAL CC sent me a statment and a letter verifying the payoff 8/01/03. I never purchased another thing through through GE CAPITAL CONS CARDCO. They mistakenly sold my information and connected with a different account with a person who stopped paying on his/her account on or about 1//04. After speaking with 2 or three different agents at Arrow Financial Svcs., who were rude, accusational, and convinced that since my name was on the account I owed them the money, I finally got through to a reasonable person who told me to dispute their bill and to send the proof in the mail. For some reason, they have not received my certified dispute letter with all the documents of proof on innocence. After speaking with some very rude and assertive collection agents at Arrow for a second time, I have decided to get a lawyer to help with the matter. GE CAPITAL CONS CC is a huge company and I feel they are abusing the federal laws and guidelines of fair trade. It is next to impossible to contact them. They are now selling off what they consider bad debt to collection agencies. They have no concern for innocent victims, giving any and all credit information to collection agencies. I feel they are going to keep on this abusive business practice until someone stops them. I am going to ask the lawyer if I can open a class-action law suit against this financial monster who is running amuck. I am also going to call as many TV stations as possible to try to warn the public of this potential credit threat to honest, unsuspecting, paying consumers.
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