General Electric Company Informative - I Am Really Shocked About My General Electric Washer
Well First of all I have to place a great plug to Home Depot in Loan Tree Colorado. They have done more than GE ever thought about to make a customer happy... with no arm bending on my part. I purchased this model washer in December 10 of 2008. On December 20th it fail to wash or spin dry. I called GE and they said they couldn't do anything for me until January 5th. because of the Holiday's. I had family (Lots) coming in for Christmas. I Went back to Home Depot and I was shocked to find that two other customers had followed me in with same issues! One customer was their 2nd visit in 45days with a seconded washer going bad and just wanted their money back. Myself and the remaining customer left with new replacement washers. So This tells me that there are issues with this model washer. The next day I called G. E. I wanted to express my concern with this model washer. The G. E. representative was very rude and wouldn't take my complaint or issue! She Stated "Sir, that's why you should purchase a warranty". Nothing last forever! Well so I did. I purchased a two year warranty. With out fail this washing machine motor has gone out almost to the day every 10 months! With it being November 5th, this time it came a month early ! I would have a hard time selling this to an other family.. Just to have it go bad in a year!
Even if I purchase an other warranty its not transferable. So to even shock everyone even more.... I was a G. E. employee. I left G. E. because of being forced to pass on my quality Issues. BY BY G.E. YOUR LOSING MY MARKET SHARE !