Dish Network Complaint - NO FREE HD
After seeing the CEO, Charlie, say on t. v. say "There is never a charge for Hd, EVER"
I noticed on my bill there is a charge of $10 for HD. I called and was told that they were sorry for the mistake and it would be removed from the bill.
Now I am being charged again. Emailed them and this was their reply
Thank you for taking the time to contact us. DISH apologizes for the inconvenience with the service. DISH Network is pleased to provide HD programming free, a savings of $120/year, for the life of your account. It’s easy to take advantage of these savings. All you need to do is go to dish.com/gethdforlife and sign up for AutoPay with paperless billing and a 24 month commitment to start saving.
Thank you for your email.
Richard P. 5IA
DISH Network eCare
I do not want to sign a 24 month contract, with their cancellation fees
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