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Suddenlink Complaint - Terrible service - Internet
Internet - Complaint
EAST TEXAS AREA, TEXAS -- After months of no internet with Suddenlink and after being stood up on at least 8 appointments I have had it with this company. On the last appointment they didn't show up for, I was told I had no problem and that my internet did work and that they had other customers who took precedence. Although I live in the Gladewater Texas Area the Gladewater branch doesn't take care of my issues.. Daingerfield Texas does. I have called many times to just be taken in circles. How a branch can just disregard appointments is beyond me especially when we lose work time to meet them. I have never been so poorly treated by a company. And they want to handle my home security??
Comments:
Posted by Suddenlink Help on 2010-11-08:
Hi - My name is Tina and I am with Suddenlink. I am very sorry to hear about your recurring issues - and missed trouble calls. I would be happy to look into these issues for you and help resolve. Please feel free to contact me directly at tina-AT-suddenlink-DOT-com. Thank you.
Posted by Dave on 2012-11-28:
Suddenlink is terrible. If it's not the cable TV having problems, it's the internet. They seem completely incompetent. Avoid them at all costs.
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