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WonderFile Complaint - Who do you complain to ??

Review by Isadora on 2010-11-06
I placed an order for one WonderFile and should have been charged $19.99 plus 6.99 for shipping. However, when my order was displayed on my computer screen, it showed that I had been charged twice for shipping or $13.98. There appears to be no way to contact anyone to complain about this. If anyone knows...please post it.
Comments:5 Replies - Latest reply on 2010-11-11
Posted by Anonymous on 2010-11-06:
dispute the charge with your CC company.
Posted by trmn8r on 2010-11-06:
Are you sure you only bought one? As this link shows, there is a BOGO offer, and it says "Just pay addt'l S&H".
http://www.wonderfile.org/
Thus, you buy one and pay shipping twice because they are shipping two. That is my interpretation. This begs the question, can you decline the "free" one that isn't free.
Posted by tnchuck100 on 2010-11-07:
On the site there is NO option for one. It asks: "How many Buy One Get One Sets woud you like?"
Yes, mis-spelling and all.

Just wait a couple of months and buy them one at a time with no shipping and handling at Wal-Mart's As Seen On TV section.
Posted by Fell for it again on 2010-11-11:
Anyone know where they located or how to find out info about the company?????
Posted by momsey on 2010-11-11:
I don't think you can dispute this one. I just looked at the website and it says $19.99 for two and you pay "just" $6.99 for each. It's a bit sneaky, but it's right there on the screen.

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