Best Buy Complaint - Insignia Brand TV's, Poor Tuner Design
The tuner in the 19" ns-22e450a11 TV lacks a basic feature. If you use an antenna. The only way to add new channels is to use the auto program feature. All previously stored channels and settings are erased each time you run a scan. A scan takes 25 to 30 min.
If you have an antenna with a rotor, You have to run a new scan each time you move the antenna in a new direction. The sales people at Best Buy were clueless. They were unable to answer any of my questions concerning the tuners for any of the display models. I asked them where are all the remotes for the TV's so I can figure it out for myself. The response was they keep all the remotes and manuals for the TV's locked up in the back room and they could not bring them out. I wound up returning this TV. Last time I buy anything from Best Buy.