Correctional Billing Services Complaint - Correctional Billing Services Phone Scam! ( Big Rip Off )
INDIANA -- I have been with correctional billing services 4 a little over a year. And I feel as though this company is a BIG RIP OFF! I have had SOOOO many dropped calls 2 where it has stolen my joy of talking with my son through this company! I have called and even begged these people 2 give me my calls back or at-least my money back. but I was told 2 dispute the calls and I will get my money back. well I have did all of what I was Told 2 do and I still NEVER got a dime or my calls back! I have even contacted the Better Business service on them.
But I don't know how 2 go about handling this situation with the BBS. I even told the BBS how correctional billing services tell you if your call is dropped after 1 min and 36 sec. they say that it was a 2 minute call. and anything over a 2 minute call you can't get that call back unless you Fax in a dispute form.
But once you go through all of that faxing and disputing correctional billing services STILL does not grant you back your money or your call. I am so fed up with this company, and I wish that it was another reliable company that I could go through 2 talk 2 my son?
So if there is ANYONE OUT THERE who can help me out with the BBS, and find a new correctional phone company that I can use? Please feel free 2 contact me so that I can handle this matter!!!!