Holiday Inn Express Complaint - Beware of "Best Rate" Booking
SHREVEPORT, LOUISIANA -- Best rate booking is claimed to be "deeply discounted rate". Not true. They charge you prior to your stay and you cannot cancel by phone or online.
My reservatopm was for 5420 Interstate Drive in Shreveport, LA
As a Platinum Priority member with 70+ stays in 2009, the Customer Service office would not help.
Holiday Inn Express has lost a good customer. I have no respect for a business that encourages such unethical practices.