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PayPal Complaint - Refund fees

Complaint
Review by besh on 2010-11-08
PayPal charges refund fees for cancelled transactions. Accordingly, if someone sends money to you by mistake or for a sold-out item, you will be obliged to send full (not partial refunds) and still be charged the refund fees (and the full transaction fees if the buyer is quick in filing dispute)
Moreover, even if your agreement/listing specifies that any cancellation/transaction fees are non-refundable, PayPal does not recognize your agreement or respect your terms and conditions!

I was a target for such misuse. This could be used by many to harm someone's business.
Comments:
Posted by Prince-Caesar on 2010-11-08:
Ebay and Paypal have monopolies. Ive sort of figured it out. Ebay an Paypal know sellers really have nowhere else to go to sell their merchandise, while buyers have a variety of different options to purchase things. So they figure its easier to screw over the seller than a buyer. I think Ebay and paypals fees are rediculous too, but what other choice do we have? Its either use Ebay or try selling it on Craigslist.
Posted by Obsfucation on 2010-11-08:
Paypal is the Ashley Furniture of the finance world. Anyone who uses them is nuts.

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