COSTA CRUISES Complaint - CRUISE TO THE CARRIBEAN
My husband and I have been on three cruises. We had read about the great food and service on Costa so we decided to try them. A BIG mistake. Every crew member we encountered was rude and the food was fair at best but the worst part was, we mailed our daughter her birthday present and my mother several post cards from the ship. None of it ever arrived. The post cards I dropped in the St Thomas post office almost beat me home. I wrote to Costa about the problem and they just blew me off until I got nasty then they answered the next day and blamed it on the locals for lossing the mail. Maybe that would happen in one port but three and why would Costa trust the mail to those kinds of people? Just doesn't make sense to me. The ship was beautiful and they did have a wonderful midnight buffet with lots of ice cravings. If only the rest of the cruise would have been that good. Oh well thanks for taking the time to read my opionions.