Guardian Life Complaint - Ask your company for a different provider

Review by jeffroks on 2010-11-08
NEW YORK, NEW YORK -- My wife developed a chronic, life threatening illness. She is being treated by a doctor from the Cleveland Clinic, who has been faithful to send information to Guardian. Guardian has not paid, saying they have yet to review the information from her physician. This is after 4 weeks!(I guess there is no time requirements for them to complete the review process, and they take full advantage of this to not make payments). Despite setting up a user name and password on Guardian's website three times (called Guardian Anytime), we can not login to see the status of her disability. There consumer website SHOULD be called "guardian Never). If you have an option to get another provider for your short term disability, I strongly recommend you chose another company.
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