Continental Airlines Complaint - Flight attendant was out of control
I was bullied, harassed and subjected to anti-semitism by the head flight attendant on a recent flight from Houston to Orange County, CA. It started when she was pouring drinks and hit me with an ice cube that had popped away from her. The ice cube popped up and hit me, and then fell by my feet. I reached down to pick it up. I had taken off my shoes, because my feet were swollen. I did not want the ice cube to melt by my feet. So as I was picking it up, I heard her saying something, but didn't hear her until I had the ice cube in my hand. Apparently she was saying to leave it on the floor (by my feet). I realized what she said when I sat up, but said I didn't want to leave it there, because I didn't want to step on it. The cart was right beside me. She said to throw it toward her, which I did. I then tried to explain to her that I didn't want the melted water by my feet since I wasn't wearing shoes. She refused to talk to me, and stared at me for at least a minute. I asked her why she was staring at me. In in a very loud voice, said, "You really have a problem. It's just an ice cube. You must be having a bad day. You need to pray. No, I'm going to pray to the Lord Jesus for you." I said, "I'm Jewish." At that point, she pushed the cart away, and as she progressed down the aisle, she kept talking about me in a very loud voice, something to the effect of 'it was just an ice cube."
20 minutes later, I went to the rest room. As I was waiting to go in, she was still talking about the ice cube to the other flight attendants. She saw me, stopped and said, "You, I am talking about you." I said, "I'd really appreciate it if you'd stop." She said, "I can talk to my co-workers about anything I want." I said, "This is very unprofessional, I'd like to talk to the head flight attendant." She said, "I'm the head flight attendant, and at this point, you're interfering with the duties of a flight attendant, so you just go do your business in the ladies room and then sit down and be quiet." I was scared about what she was going to do since she was using her position of authority to mock me and harass me. I sat down, and was terrified for the rest of the trip. Please bear in mind that the entire time I spoke to her I spoke quietly, but she was yelling at me. It was humiliating, degrading, and an experience I hope I never have again.
This actually reminds me of the person who suddenly cuts you off and then gets mad because you’re too close to them.