U-Haul Complaint - I see it and can't believe it
ST PAUL, MINNESOTA -- My daughter rented a 10foot UHaul truck in St. Paul Minnesota. drove it to our home in southeast Iowa, loaded up her stuff, and drove it back to her new apartment in southeast Minneapolis. She just sent me a copy of the bill, and I can't believe what I see written on it. UHaul, 883 University Ave, St. Paul, charged us for 475 miles on this truck. Mapquest shows me the mileage from UHaul to our house, back to my daughter's apartment and back to UHaul, a three point trip: no more than 720 miles, counting her stop at the gas station to fill up before she turned the truck in. There are 55 miles charged to us for this truck's rental that can't be explained. She didn't drive them, and the route she travelled doesn't account for them. I have a bad feeling we have been taken advantage of, and only wish I could tell you how it happened. I can't recommend this UHaul to anyone. At 59 cents a mile, it was expensive enough, but this is another $32.45 that I suspect is a bogus charge.