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Texas Power Electric Company Complaint - Texas Power Is A Reap Off For Seniors I Am 65 They Turn My Lights Off Twice Back To Back After Making Payment Arrangements

Review by kandis on 2010-11-09
Texas power is a reap off for seniors I am 65 they turn my lights off twice back to back after making payment arrangements.

They are charging disconnect and reconnect fees back to back to make money shame on you for taking Advantage of me at 65 years old. I will be looking for a new company soon. I explained to them that I do not have income to support all of the fees, I guess it does not matter to them what the price for me just as long as their pockets get lined.

Again shame on Texas power to make arrangements for me to pay and turn my lights off back to back.
Comments:2 Replies - Latest reply on 2010-11-10
Posted by leet60 on 2010-11-10:
"shame on you for taking Advantage of me at 65 years old."

Your age, is not taken into account by those who provide a service and expect payment. If you find that you are in a dire situation and cannot pay your utilities you may want to reach out to a church, charitable agency or the state for some assistance. They quite often have funds available to help seniors in this situation.
Posted by Anonymous on 2010-11-10:
Shame on them. Have you checked to see if you qualify for any energy assistance programs?

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