National Tire and Battery Complaint - Trying to take Our Money

Review by soz on 2010-11-09
FAIRFAX, VIRGINIA -- My wife went to our local Fairfax Virginia National Tire and Battery and they tried to sell her brakes and battery.

We are religous about servicing our cars at an independent mechanic and the battery is brand new.

Second, at her last oil change one month ago she had 30% life on her brakes and now none.

NTB opened her hood seemed to be fussing around that made her uncomfortable and said she needed brakes.

The brake quote for a Honda had $129 brake shoes when OEM Honda pads run only $50.

We have lifetime rotation and balance with NTB but plan on using another location as Fairfax really soured her.

Second, the shop is rundown and dirty.
Comments:1 Replies - Latest reply on 2010-11-10
Posted by Starlord on 2010-11-10:
Sure, the braked pads only cost $50 if you go in and buy a set. However, when you get them installed, there are labor charges, and usually other hardware needs replaced and possibly the rotors resurfaced. I never heard of any shop telling you that you had 30% life on your brakes, but if they said that a month ago, it should be getting down to where it is a good idea to have them worked on. As far as the battery goes, you can have a brand new battery that goes bad. I bought a deep cycle marine battery for my little pontoon boat's trolling motor, and after one use, it would not take a charge. Age has nothing to do with how good a battery is.

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