Holland America Cruises Complaint - Holland America Refusing to Refund my Deposit as Paid
SEATTLE, WASHINGTON -- I canceled my cruise prior to penalty and requested the full refund of my money back to me in the form of a check. I paid Holland America in the form of a personal check on 5-15-10 for a $600 deposit.
Since canceling the booking, in the beginning of September 2010, they have refused to send me my deposit back as paid to them. They also have refused to contact me, in writing, and state why they are not returning my deposit.
This is not right. Monies paid and that are fully refundable without penalties should be refunded as they were paid and in a timely fashion.