Quiznos Complaint - Quiznos Coupons - Subs/Coupons
Subs/Coupons - Complaint
FITCHBURG, WISCONSIN -- My boyfriend and I received Quiznos coupons and went to Quiznos to get dinner for our family. The coupons stated that you buy one sub and a regular drink and get a sub of equal or lesser value free. Also it stated one coupon per person. So I ordered first. I had ordered one large sub that came to $8 and some cents, another large sub that came to $7 and some cents, and a regular sub that came to $5 and some cents, and of course my regular soft drink. When he handed me my receipt I found that he had chosen to give me the cheapest sub (regular for $5) free. I asked why he did not give me the $7 large one free. He said very rudely that that's not how they do things there. So I asked if he could take off the regular sub because I didn't know that's how it worked and I didn't wish to purchase the regular sub. He said "NO" even though they didn't even start to make it. I asked to speak to a manager and he yelled "I am the manager!" I asked him if he could please take the regular sub off and he refused again. I told him that I would not bring my service there any longer. He said whatever. Then when my boyfriend asked to order he started to laugh at him very rudely because he had a coupon also. I interrupted his laughing and asked why are you laughing at my boyfriend. It was because he thought we were running some kind of coupon scam or something. I tried to explain to him that the coupon states, one coupon per order, we were making to different orders. He interrupted me and started shaking his bag of coupon s at me and yelling that he knows what the coupons say. I feel I was treated very badly and will never return to Quiznos. This upsets me because I really enjoy their subs.