Cox Communications Inc Compliment - Cox, never any problems
CALIFORNIA -- WOW!!! I never realized that Cox was so bad. I have been using them since 1998 and never had a problem with them. My billing has always been correct, when I first had Cox installed I used their supplied equipment but was told by the tech that I could save some by buying my own and the only thing I needed to do was give Cox some numbers off modem and that was it. After some years of use it finally stopped working and when I called they did a free check on it told me what the problem was and even told me where I could buy a new one that was approved by Cox and other companies. Went to Fry's paid 32.95 and still using it through all the recent upgrades. Maybe here in San Diego things must be different, I have a router that connects my daughters computer and Netflix on my TV using the Roku box, and again never a problem. My HD channels a very clear with great sound, I was offered a price lock on my cable for as long as I deal with them, even if I move as long as I use them everything remains the same. Even when my wife got hurt at her job I was going to cut back and called Cox, told them my problem and the sales person gave my their six month introductory for new customers just so I could keep my service until my family got back on their feet. Like I said maybe things are different here in San Diego.