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Norton Complaint - Impossibility of contacting this company

Review by gigi on 2010-11-12
This is very annoying and there seems to be no way of contacting them. My coverage does not expire until January of next year but every other day they keep informing me that I have no coverage. I am so mad that I probably will not but anything from them again. Meanwhile, the red x is telling me that I am at risk.
Comments:7 Replies - Latest reply on 2010-11-13
Posted by leet60 on 2010-11-12:
You can try contacting corporate to file a complaint:
Symantec Corporation
350 Ellis St
Mountain View, Ca.
(650) 527-8000
Posted by jktshff1 on 2010-11-12:
what is "my p"?
Posted by Anonymous on 2010-11-12:
I know what it's not.
Posted by Anonymous on 2010-11-12:
LOL!
Posted by getoverit on 2010-11-12:
They have online support. Go to the home page and click on "Support" and then "Customer Support". That brings up a page where you type in a question. A real human being will actually answer your question and provide the assistance you need.

This has worked great for me a couple oftimes now. The first was when I upgraded to Windows 7 and the second time was when I wanted to activate Norton Internet Security on a new machine and de-activate on another one.

Both times, they knew just what to do and actually fixed the problems by reomtely accessing my machines.

These were very positive experiences.
Posted by Venice09 on 2010-11-13:
Where do you see the red x? Are you sure it's from Norton? Some spyware falsely warns that you are not covered and looks like it's from the spyware/virus program you are using.
Posted by jktshff1 on 2010-11-13:
Get this, it's free
http://www.microsoft.com/security_essentials/

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