Overstock.com Complaint - Sells Defective Merchandise Even After It Has Been Returned--Hides Negative Reviews
I purchased 8 Panels of their Signature Faux Silk Taffeta, TWICE. The first time, I noticed some runs in one panel but mainly returned because of the color and reordered a second 8 panels in another color. I only took out 2 panels of the first order but all of them from the second order to hang and get the full affect. 7 of the 8 panels had gross defects. They had runs going up and down the full length of the panels some of them covering a very wide area. Also, there were holes. They were very evident when there was light behind the panels and is was shocking. 7 out of 8 panels. They went back as well. I wrote a review. Gave them 4 stars but warned at the end of the review to make sure to examine them to make sure they don't have tons of runs in the panels because the light will leak through and really show them. I called to inquire where my feedback was and they told me it would be published shortly. When I have left good feedback, it's up right away. To date, the feedback never appeared. I will never leave feedback for any Overstock merchandise. They obviously were returned, you could tell my the headers where the hooks go that hooks were there before and they turned around and resold them knowing they were defective. I ended up buy from Linens and Things real silk dupioni panels. They were much more expensive but I'm not going to pay almost $100 a panel to be sent crap. They will not publish negative feedback and I'm certain there must be hundreds more feedbacks just like mine that never got published. I will avoid Overstock in the future. All the time I wasted waiting for panels and returning them twice. It's best to go where you can order swatches and find the color or pattern you are looking for and then trust you are dealing with a reputable company. I did think Overstock was good once, and really, they are just selling to suckers. You can actually find similar if not the same merchandise elsewhere for even cheaper, if you must have a deal. Good luck, but don't trust Overstock feedback. They misrepresent their merchandise.