Qwest Informative - Four years of waiting
I live in an area that is serviced by Cox and Qwest. Cox has high speed internet, while Qwest only offers extremely low speed connections. So of course, I have no choice but to go with Cox if I want to actually make use of the net.
I have called Qwest about once a year since I moved here and asked them if they plan to upgrade the lines into my area. I get the exact same answer every single time. "We currently don't offer high speed internet connections in your area, but we're working on it. You should have it available to you soon."
Four years on, and I get the same song and dance every time. I'd switch all my services to Qwest in a second, IF they could offer acceptable connection speeds. Cox has failed me so miserabely, I was to drop them. But I can't - Cox has a monopoly on service in my area.
Come on Qwest! Get up off your a$$ and upgrade this area already (Phoenix)!!! There's no excuse!