Verizon Complaint - Verizon Wireless Lies Lies Lies
DOVER, OHIO -- For once I wish Verizon Wireless would say what they mean, and mean what they say. I purchased America's Choice calling plan, because even though my calls were all in state, they would incur toll charges with a regular phone. I had to get a 2 year contract to do so. Fine, no problem. It's worth it to save toll charges. Well my plan was 3 times more expensive than a regular phone. Every month it was a different story. I found out, because I live on the border of a tower, I was actually using two different towers, one was Verizon's, the other was Alltel. That caused Verizon to charge me roaming charges. So if I went from my living room to my kitchen, I might roam. If I went my kitchen to my bathroom, I might roam. Roaming was not included. Roaming meant I could incur extra $200-$300 month depending on where I walked with my cell phone in my own house. Huh? No matter how much I cried, no matter how much I tried to reason with Verizon, it ended up with me staying put in one spot in my house where I wouldn't roam away from their tower. I couldn't get out of the contract, I couldn't do anything. One month I got a bill for $478.00. That did it. I'm paying it off and I want nothing to do with Verizon. I finally moved to an area where I don't have to worry about roaming.