TD Banknorth Complaint - TD Bank/Mortgage is painful.
CHERRY HILL, NEW JERSEY -- My mortgage on s secondary home in Ocean City, NJ was declined because the condo association did not have guaranteed cost replacement coverage and my of the two units (I owned only one) were rented out for the summer. While TD's decision is fine, my consider is that they had this information from day 1. So why do we continue the process if these two items were not going to change. Instead for 90 days they ask me for additional information, we get an appraisal, I follow up, etc. Just trying to get a hold of a "live" person was painful. Note the original mortgage on this home was provided by Commerce Insurance who TD purchased. The insurance piece was funny as well because the insurance is with TD Insurance and they could not provide this coverage. Overall a very difficult process, which lead me nowhere.