Lowe's Complaint - Waiting by the phone
LAUREL, MARYLAND -- I purchased 2 new storm doors on sale at Lowe's. They said they would call to scheduled the installation. No call. I returned to the store the next week and another sales person and the manager helped me. I waited for the call that never came. So I called them. Finally 2 weeks after the order, the installation was scheduled. OK, storm doors installed within 45 minutes the day they came. Unfortunately, I have a problem with one of them. So I called and asked them to come and fix it. I am still waiting 2 weeks later for the call to scheduled that. I have complained to Lowes by phone and in person, but they still don't call. Feels like a bad date.