RYOBI Complaint - Ryobi Leaf blower - Model RY08552

Model RY08552 - Complaint

Review by JPALONSO on 2010-11-14

I purchased this leaf blower over a year ago. I have been trying since the date of purchase to use the vaccum attachemnet on this unit. I have come to the unhappy conclusion that this attachment is a piece of crap. It WILL NOT STAY ATTCHED to the unit. I have even tried duct taping it around the unit and even duct tapping it to the open door. Nothing works. The blow molded part that attches to the main unit is such a poor design that I'm surprised it ever got off the drawing board.

I can say this with some knowledge and insight, as I am a MOLD MAKER by trade. Some type of locking collar would have worked much better. I know it would have cost more to manufacture, but what is the cost of an unhappy customer? I personally will not buy any more of your outdoor products, nor will I recommend them to any one.

I would take it back back to Home Depot but I know they will not give me a refund. And it's a shame to. Ryobi USED to make such good products. But since the executives on the upper floors choose to outsource everything to CHINA, we consumers are left holding the junk in our hands. Don't they realize that we would gladly pay more for a product that actually works.

I had a simalar situation with a line trimmer (weed wacker) After over 7 years of using a great Ryobi product it finally died. (craked head) So I replaced it with another RYOBI. (One I thought was the equivalent). I have news for you new and improved. does not always mean better. This one only lasted less that 2 years. WHAT HAPPENED?? I tell you what happened, MADE IN CHINA, that's what happened.

Nomore Ryobi products for me.