Sears Complaint - credit card
ST. LOUIS, MISSOURI -- Promotional credit card obtained in August 04 $15.00 fee with $10.00 deducted. No big deal but hey a savings is a savings. Forgot about the purchase until Feb. 05 contacted by collection agency. Stated I owed Sears $60.00 with acculamated late fees. I told them it was hard to pay a bill I never got sent, sence there was nothing on the bill that included a number to call, just a bar code. They told me no problem they realized they had been sending bill to wrong address and if I paid the orginial cost 15... they would have everything cleared up. Three days later just to make sure, I called and Sears Customer service indeed stated the account had cleared. March 05 I again hear from the credit agency stating they now want late fees. I explained I never got the orginial bill, they did not care. They said it was policy and that I had no recourse. I paid the bill but now have a black mark against my credit report since Sears reported me as a bad credit risk. Have reported to BBB but not much encouraged at this point. Buyer beware. Would highly suggest you think twice before getting Sears CC.