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Albertson's Grocery Store Complaint - Product Not Ready For Pick-Up On Time

Review by My Church on 2010-11-14
FORT WORTH, TEXAS -- I placeed order and paid for fried chicken on Nov. 11th, to be ready for pick-up on the 12th. Product was not ready, and no one knew about it. I waited for almost an hour for Chicken to be cooked. Customer service was bad and unexceptable. I was made to feel like I'd done something wrong.
Comments:2 Replies - Latest reply on 2010-11-15
Posted by db1105 on 2010-11-15:
It sound like there was a miscommunication somewhere. Ummm, did you order by email?
Posted by Anonymous on 2010-11-15:
Try calling ahead before scheduled pickup time if you decide to order ahead again to ensure that it will be ready. Also consider speaking to management about your experience so they can look into it and improve upon their customer service.

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