Allegiant Airlines Complaint - False advertising - Bad customer service
I was comparing price packages on different sites to fly from Bellingham to Las Vegas & on Alligiant Air (Sunday, Nov, 14,2010) they have advertised save $40.00 when booking Hotel & flight & "•Price is guaranteed, if you find a lower package price your next flight is on us!" Well after comparing I found same package on Expedia.com but for $130.00 less, so I called alligiant Air (at 11:00am on Nov,14,2010) customer service & explained that I found same package on Expedia but for cheaper, they proceeded to check on line & said that I had a different connecting flight? I said both packages were direct flights! Then she said there's was cheaper? but at different prices than I had. She quoted me $150.00 more than what I found o Expedia, I offered to email her the links but she declined at started to get mad! I tried to explain but she "Hung up on me" I got my wife to call back 5 min later & after my wife explained the price difference she was told that they would not match & we should purchase our package on Expedia.com. What a joke False Advertising, terrible Customer service. we purchased our package on Expedia for over $130.00 cheaper, which is great but if your going to advertise get a Free Flight Free if you find the same package (dates, flights & Hotel) cheaper on another site you should have to Honour it! Moral of the story don't deal with Alligiant! I saved screens for proof!