Ethiopian Airlines Complaint - Lost luggage hell
Due to flight delays and unexpected overnight stay in Addis, our holiday already got off to a bad start as we missed an important event. But the problems really started on our return home. All our luggage was missing. 2 items were returned over time but 1 went missing forever.
I am now 4 months on, the airline has admitted that they lost the suitcase but I am still waiting for my compensation.
I have in writing from them the amount they would pay, how do I enforce them to pay me?
AVOID THIS AIRLINE - they are truly awful.