Ethiopian Airlines Complaint - Lost luggage hell - Transport

Review by mrsrobinson on 2010-11-15
Due to flight delays and unexpected overnight stay in Addis, our holiday already got off to a bad start as we missed an important event. But the problems really started on our return home. All our luggage was missing. 2 items were returned over time but 1 went missing forever.

I am now 4 months on, the airline has admitted that they lost the suitcase but I am still waiting for my compensation.

I have in writing from them the amount they would pay, how do I enforce them to pay me?

AVOID THIS AIRLINE - they are truly awful.
Comments:2 Replies - Latest reply on 2010-11-16
Posted by Alain on 2010-11-16:
I'll not only avoid Ethiopian Airlines, I'll happily avoid Ethiopia all together!
Posted by mrsrobinson on 2010-11-16:
We would have avoided Ethiopia too, the overnight stay in Addis was an unexpected added bonus surprise!!

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