Automax Hyundai Norman Complaint - Huge Waste of Time and Energy... I hate liars!
NORMAN, OKLAHOMA -- I am a single Mom on a fixed income. My car died on my way to work on Monday. (By that I mean it cannot be resurrected). I was in a pretty tight spot when it came to transportation because without transportation I cannot work which means my kids go without.
My significant other and I went to Automax in Norman after going to several other dealerships. We knew exactly what we were looking for and how much money we had to spend. The young salesperson came out and we made it very clear what we were looking for and what we had to spend. He went inside and when he came back out, he informed us that he could definitely get us into the vehicle we wanted at the price we needed. We went for a test drive and chose to test drive another vehicle to make sure we were not making the wrong decision. We went inside to finish the deal and guess what.... It was $800 more than I could afford AND there was another $300 for processing fees.
The manager was very insulting and kept deferring to my boyfriend instead of speaking with me. Hello! It was going to be my car! I made it clear at the beginning what I could pay. We even went as far as telling them that we couldn't pay even 50 cents more than that. I wasted a good hour at this place and because I was so upset I couldn't even THINK of going to another dealership at the risk of being screwed over again.
Needless to say, I still do not have a vehicle and if it wasn't for the fact that I have awesome friends and family I would be at risk of losing my job.
This is the type of service that gives ALL dealerships a scummy reputation. Be HONEST! It isn't that hard. Don't screw a single mom out of her hard earned (and little bit) of money...