Big Bear Lake Front Lodge Complaint - Nightmare-Run,Run Run !!
BIG BEAR LAKE, CALIFORNIA -- After reading the other GOOD reviews on other sites-- I'm sure the management posted there own review or had someone do it because 99% on the internet are terrible read all the rest on other sites, trip advisor ect... but here goes.
First of all the young kid manager Mario called me on my cell to threaten me about my review on another site! see trip advisor reviews!
Restraining Order stopped him and Jackie !!!
We all rolled into town for a business meeting in town and had to get up early so we were concerned about all the people hanging out on the deck smoking and loud talking, when we asked the very rude manager "Mario" he said they could be as loud as they want until 10:00pm....WOW off to a bad start.
It must have been the same crowd as the other post cause they were all youth party animals.
All in our rooms ready to relax we to found our rooms dirty with the toilet, sink and floors dirty from last guest! Also there were hairs in the beds!
We then became concerned about bed bugs cause of the stains on sheets!
Bring your own mattress covers here folks and cleaning kit !
Our friends in the cabin had it worst though, the carpet had dog urine as the other post says and pet hair on kitchen counter.
When are friends complained the manager very young girl "Jackie" could not be found until at last, she was down with the party youth that I'm sure were smoking pot cause we smelled it as we walked up together and they were shoving things into there pockets. We got this manager girls attention and she was rude, condescending, belittling about dealing with our complaints.
It went on and on,
---The night was noisy with kids partying that live there-ANIMAL HOUSE
---The rooms ALL were dirty and health department should be called-
---The two young youth running it are rude, laugh at you WHEN YOU COMPLAIN, unprofessional, inexperienced want to be managers.
---A ANIMAL HOUSE with teenagers or youth living there (Stay in your room ! )
I agree with other post and that say nightmare, stay away and TERRIBLE!!! ----Norman Bates Motel and they watch and listen to you through the doors!
We will never bring others here for a meeting at Big Bear Lake.
Oh, Bait and switch is RIGHT like the other post !
Dishonest managers for sure.
We did contact the owner and he said he would take care of it and to come back soon when he gets new managers, nice man!