Holiday Inn Complaint - Holiday Inn doen't give priority points for "No shows" but they do charge you!!
Our company is on the road 365 days a year, and I ALWAYS stay at Holiday Inn. Without going into full detail of the work I do, there are nights when I am up working all night and can't make it to my hotel room. It is not fun, but sometimes I'm up for a couple days. I didn't realize "THE SCAM" that Holiday Inn pulls on it's priority members until just recently. If you book a room, and don't end up checking into it then they charge you and don't reward you any points!!! WHY IS THIS? They don't even have to clean my room, so I'm saving them money by not showing up. They don't have to wash my towels, make my bed, or do anything!! WHY CAN'T YOU JUST REWARD THE PRIORITY POINTS? I was given the run around by the Holiday Inn Headquarters (1-800-314-2621) about how the hotel has to pay for the points... Okay. What is your point? If you are going to pick a hotel group to become a priority member at, then don't pick Inter Continental Hotels Group. FYI, I'm priority club member: 867064290 and my stay was Oct 22,2010, so feel free to give my points. Thanks.