Mercedes Benz Complaint - Rip off Scheduled B service
NY, NEW YORK -- I took my 2009 MB SL 550 with only 13,000 miles in for it's scheduled "B" service. At the time of service I mentioned that the brake pedal was a bit low and that the IPOD cable had a crack in it. A few hours later the service advisor called me and said the B service was over $450 dollars and that my car needed a recommended "brake flush". He said the brake flush even-though a recommended service was not included in the B service and would cost $180 dollars. He also said that the IPOD cable was not covered under warranty and would cost $100. He also said my wiperblades were streaking and, you guessed it, not part of the B service and would cost $80. When I got the car back I checked what was done for my $450 "B" service......basically an oil change and a 27 point safety inspection which they will do for free if you bring your car in.
What a rip off. I will never buy another MB again. I have a 2010 BMW 750i. BMW covers all maintenance for 3 years....including cables and brake flushes.. I repeat do not buy a Mercedes Benz. If you do then definitely do not bring it to MB Manhattan they are a rip off.
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