Residence Inn Complaint - Theft of digital camera
BOISE, IDAHO -- On a stay at the Residence Inn in Boise, ID., our digital camera disappeared when our room was cleaned. We reported the theft to the front desk and there was no offer to investiate who else may have accessed our room on their computer. They never applogized or offered any other assistance or even a discount on another stay there. We received a survey from company headquarters and we told them what happened and we never heard back from them either. They should screen their staff better and help to investigate thefts from guests.