DirecTV Inc Complaint - Crooks At Direct Tv!!
Direct TV has "reps" that give out information that is entirely WRONG and then when you hold them to it....they pass the buck. At the end of the day, it is ALL about MONEY, MONEY, MONEY! My mother had to leave her home to go to a long term medical facility in another state! They told me they would waive the disconnect fee of $400! When I received the $400+ bill, I called and they very rudely and robotically told me "it's in the contract" and pretty much "too bad, too sad." DO NOT USE THEM!! THEY WILL MAKE PROMISES THEY WILL NOT KEEP! THEY HAVE INCOMPETENT, UNEDUCATED INDIVIDUALS ANSWERING THE PHONES AND THERE IS ABSOLUTELY NO ACCOUNTABILITY WHATSOEVER! I am appalled at the way they spoke to my ailing mother, I am appalled at the fact that they read from a script with no human emotional or empathy whatsoever. On top of what my mom and our family is going through.....we have these wolves to contend with. Oh...you're going to report to a credit reporting agency........go ahead. We're shaking in our boots! You're a bunch of crooks, out to make a dime. And you're service in NO way compares to the other providers out here! You're limited and useless in my opinion. I will spread the word that you people are crooks until every single person that I know stops using your service and goes with someone else. I'm also filing a report with the BBB. Have a nice day!