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Care Credit Complaint - Worst Company Ever - Credit Card For Injured Animal

Credit Card For Injured Animal - Complaint
Review by Goddesshaas on 2010-11-17
EL PASEO, TEXAS -- This is the WORST company I have EVER had to have the misfortune of working with. My little kitten broke her leg and I used the Care Credit as financing. They kept tagging me with late fees of $40 even though my payments were sent ON TIME and received (I send through online bill pay from my bank, it wasn't even a personal check).

I called and they said it was an error and it would be corrected. But it never was. When I called back they said, "Sorry Ma'am we don't see that anywhere here in are note. Too bad; we can't do anything about it." I paid above the minimum and paid off the whole thing in full when the promotional period was up. I even called to ask what my payoff amount was and they told me the WRONG AMOUNT...so now I am getting tagged with interest.

It is a low down dirty skeaming company and should not be trusted at all. The customer service are the nastiest people and they do not try to help you at all.

DO NOT GET CARE CREDIT!!!!!!!!! DONT DO IT. Try any other credit card...DO NOT DO NOT GET THIS ONE!!!!
Comments:
Posted by leet60 on 2010-11-17:
"I send through online bill pay from my bank, it wasn't even a personal check."

You may want to verify with your bank if they are sending these payments electronically. I have had several bank accounts that certain payments made through online billpay were simply done by the bank creating and mailing a check to the company. If this is the case, and you are requesting your payment on or near the due date it may be causing your payment to be late due to mail delays.
Posted by Goddesshaas on 2010-11-22:
Nope. I've never had an issue with Online bill pay with any of my bills. I called the bank and they said that checks are not the way they send this company payments. It's done through electronic transfer. My NO INTEREST for 12 months of $1400 turned into a $1900 when I made higher than min payment each month ON TIME. AND confirmed by CareCredit the extra $500 IS NOT deferred interest. I will not back down from this and will have the an attorney look at options. I will not be ripped off. It's criminal!!!

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