Hilton-Homewood Suites Complaint - The Worst Day Ever! - Hotel-Service
WICHITA FALLS, TEXAS -- One Day I was staying at the Homewood-Hilton in Wichita Falls, TX, on 2675 Maplewood Plaza PKWY.
While at my stay, I got to my suite, everything good. Then I decided to go to the pool, while there there were no towels, the Pool enterance doors were very dirty ans digusting. I went to the Laundry Room to ask for some towls, but no one was there to to help me. I came out to the Basketball Court, and to enter the Lobby. I went to find many Employees playing and goofing around in the Breakfast Room. I asked to speak to the Manager I waited for 10 minutes, and he never showed up. Finally the Next day I left the Hotel, and everything was still the same.
Please and I suggest not to stay at the Homewood-Hilton Hotel in Wichita Falls, TX.
Because they don't clean all the Back door enterances. I find it to be the most desgussting thing ever. I don't pay a high rate to stay in trash