Hilton-Homewood Suites Complaint - The Worst Day Ever! - Hotel-Service

Review by Sara0181 on 2010-11-17
WICHITA FALLS, TEXAS -- One Day I was staying at the Homewood-Hilton in Wichita Falls, TX, on 2675 Maplewood Plaza PKWY.
While at my stay, I got to my suite, everything good. Then I decided to go to the pool, while there there were no towels, the Pool enterance doors were very dirty ans digusting. I went to the Laundry Room to ask for some towls, but no one was there to to help me. I came out to the Basketball Court, and to enter the Lobby. I went to find many Employees playing and goofing around in the Breakfast Room. I asked to speak to the Manager I waited for 10 minutes, and he never showed up. Finally the Next day I left the Hotel, and everything was still the same.
Please and I suggest not to stay at the Homewood-Hilton Hotel in Wichita Falls, TX.
Because they don't clean all the Back door enterances. I find it to be the most desgussting thing ever. I don't pay a high rate to stay in trash
Comments:2 Replies - Latest reply on 2010-11-18
Posted by Anonymous on 2010-11-17:
Did you think to ask the front desk for towels, or address your cleanliness concerns to them?
Posted by Anonymous on 2010-11-18:
So youre mad because you couldn't find a towel. ummm....Does your room have towels? I would have went to my room and got a towel.

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