Alienware Complaint - Alienware CS Disaster
Before reading the comments posted in my3cents.com regarding Alienware, I thought highly of the company because of their 'high-end' gaming computers & laptops. I was wrong. Before I had even gotten my laptop I ordered in 11/17/10, I needed a SIMPLE shipping address change. I took 6 hours on the phone with Dell customer service and FINALLY some Indian lady named "Pamela" said she can't help and hung up. Are you serious? I canceled my order immediately right after. Lesson learned, don't buy from Alienware! They're money sucking vampires out to cheat you!