Priceline.com Complaint - Pour customer service
We had booked 3 rooms at the super 8 motel at worlds of fun, Liberty Mo. due to a death in the family, Upon arriving at the motel, we found it to be the most disgusting place imaginable, we had to rebook at another motel because it was unbearable. Price line would not refund our money after explaining the nature of the motel condition. I have booked with Priceline many times before, But this will be my last, I am going to recommend to everyone I know to use some other means of booking for any travel needs, Maybe if enough people quit using Priceline, they just might get the idea that customer service is a must in todays culture.
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