Europcar Complaint - Europcar/Madrid airport/Valencia Train Station
VALENCIA/MADRID -- I picked a car at the Train Station, I didn't check the front bumper just the back, It was for a day rental to drop the next day at the airport in Madrid to get in my flight back to US. When I got to the airport, he saw some powder white, not even a scratch, he said that didn't have full insurance just damage to third party.
I am been charging in my credit card a damage I didn't make when I returned a car at the airport in Madrid T1. I picked up the car at the train station, the person at the counter told me to check the back of the bumper, I didn't even check the front bumper. No one follwed me to check the car with me. I drove to Madrid and returned the next day with full gas. When I returned, I had to get on my flight, not much time to argue with the Europcar agent, he saw some white powder in the left front side, I was totally in shock, bcs if I knew I could have cleaned it, not a scratch, just saw the person some powder in his hand, he said he need to charge me. I found on Sept 19th two charges in my account of a total of $517.01. First, I didn't do any scratch in the above car, I requested a picture of the damage am been charged.
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