Empire Carpet Complaint - Shoddy Quality/Poor Workmanship
Our salesman was very slick. . .I'm convinced the carpet sample he showed us was NOT the quality that was installed. The carpet is rippling and I contacted the company. They tell me they can fix it for a mere $165. It was poorly installed in the first place, by a crew that barely spoke English. The "Pergo" type flooring that was installed is buckling and the laminate is lifting in areas. Stay away from this company.
They don't back up their work and I'm convinced it's a case of bait and switch.