Bosch Complaint - Never Purchase
Never ever buy a Bosch front loading washer. Faulty metal hinges that break. Weak plastic control panel that cracks and will allow rust to develop. A disgrace to the German reputation of quality engineering. Would not be so bad if Bosch had a competent service department. Unfortunately they cannot even manage to keep records of complaints and contacts, let alone help. Also, good luck trying to find a means to escalate a complaint. Premium pricing for an inferior product that will make you write reviews like this one. In over 50 years this is the first time I have been upset enough to write a product review. Their warranty is the same as washers that are half the price. Maybe Bosch should stick to making brake pads, something they are good at, and stay out of the home appliance business.