Milk and Sugar Complaint - I Ended Up In The Hospital

Review by JHerbert on 2010-11-19
BAYSHORE, NEW YORK -- I was at the Milk and Sugar restaurant in Bayshore. The waitress lied to be about the "crab" stuffing being real crab and the server lied to me and put the wrong fish item in front of me. This, after I was very specific about my fish allergies. After one bite I had a reaction that got to the point that I needed to have the ambulance come. I was treated for an allergic reaction to fish at the ER. The owner of the restaurant not only refused to pay my measly $85 co-pays, but said it was all my fault.

Don't EVER go this this dump. The owner and staff don't give a damn about customers.
Comments:20 Replies - Latest reply on 2010-11-20
Posted by MRM on 2010-11-19:
Is it possible if you don't visit any seafood restaurant? Its a gamble if you visit these places and hoping not to get an allergic reaction.
Posted by Johanna on 2010-11-19:
If I had an allergy to fish, I would probalby steer clear of any restaurant seafood just in the event something like this happened.
In the waitress' defense, she probably didn't know if it was real crab or not. Perhaps in her mind, if it says "crab," then that's what's in it.
Posted by momsey on 2010-11-19:
I'm sorry you had such a bad reaction. But if you do have such a severe allergy, it's probably best if you stay away from any fish/seafood dishes anywhere but your own home.
Posted by Nohandle on 2010-11-19:
Is it fish or shellfish you are allergic to? I've never heard of a fish allergy but have a friend who is allergic to shellfish. One bite and she ends up in the ER.
Posted by MDSasquatch on 2010-11-19:
Stay out of the belly of the beast; if this wasn't the first time, you should avoid the seafood joints just to be safe.

Do you have an epi-pen or some benadryl with you?
Posted by Anonymous on 2010-11-19:
Good advice about epi-pens MD. The use of an epi-pen can buy time between the beginning of an attack and the medical services that should immediately follow.
Posted by MRM on 2010-11-19:
The restaurant, Milk and Sugar, doesn't sound like a seafood restaurant.
Posted by Pepper on 2010-11-19:
I'd suggest contact a lawyer.
Posted by jktshff1 on 2010-11-19:
Pepper, don't think a lawyer could help here...customer knows they have a reaction to fish and seafood, yet orders crab stuffing....what's wrong with that picture?
Posted by Pepper on 2010-11-19:
I believe it's because the OP was allergic to only specific types of fish.

I mean to me it sounds like the OP discussed the meal prior to ordering to ensure the type of fish in it was one that he/she could eat. and that the allergies were given as a reason.

yet the meal served contained exactly the type of fish the OP said he/she cannot eat.

that's why I say ... get a lawyer.
also get medical proof from the doctor as well.
and since an ambulance was called use the documentation from that as well.
Posted by jktshff1 on 2010-11-19:
That makes a little more sense, thanks
Posted by Johanna on 2010-11-19:
My question is how was the server to know that it was the wrong type of fish. Once it's skinned and gutted and cooked, one piece of fish looks like the next to me. The burden of responsibility would fall to the cook. But, unless you have the offending piece of food in your possession at this moment, odds are there won't be much for a lawyer to do.
Posted by Pepper on 2010-11-19:
well the op asked what type it was and received an answer.

now ... was it the server's personal fault? maybe maybe not. but in my opinion if the OP was told "it's type B fish" and they give him the type that he said he's allergic to then yes the establishment is responsible.

to me that's like ordering food and asking "is this made with nuts" and they say no... and you find out after you go into shock that it was made with nut oil or something like that.

but... that's where a lawyer can help.
Posted by Inat on 2010-11-19:
geesh - it's not the restaurant's fault - it's your fault for ordering what you did.
Posted by Pepper on 2010-11-19:
I re-read the OP's post and I think I know what the problem is.

It sounds like the OP is allergic to fish but NOT to shellfish.

Imitation crab is made from fish. So if you're allergic to fish but not to shellfish you cannot eat imitation crab meat.


"The fish allergy was studied by researchers at John Hopkins University. It was originally thought that a fish allergic person should stay away from all different kinds of fish. The researchers found that allergic individuals might be allergic to one kind of fish, and yet have no allergic reaction to another."

So ... I'm going to have to pull a Stew here:
Valid complaint.
Posted by Inat on 2010-11-19:
restaurants always lie about what's in their food - ESPECIALLY in crab dishes- thankfully ,you can tell the difference between fish based "krab" and real crab
Posted by Venice09 on 2010-11-19:
All I can say is that if I had a severe allergy to fish of any kind, I would never order it in a restaurant. Even if I spoke to the cook directly, there would still be the possibility of something going wrong. It's not worth a trip to the ER.
Posted by T on 2010-11-19:
Here is the menu: http://www.milkandsugarcafe.com/dinnerframe.html

This sounds like a nice restaurant. I see one item with a "seafood" stuffing. I didn't see one with crab stuffing. I wish the OP had been more specific about what items were ordered. There are 4 fish entrees on the menu, that sound specific as to what they are (salmon, tilapia, etc).

I am wondering if the "seafood stuffing" is what got the OP. That could be just about anything.
Posted by Venice09 on 2010-11-19:
The seafood stuffing could be just about anything... I hope that's not what the OP ordered. I think that would be asking for trouble, regardless of what the waitress said. I doubt that the waitress lied. She was probably just misinformed. But if the OP made them aware of his allergies, I think staff should have been more careful.
Posted by Starlord on 2010-11-20:
Being wed to a person allergic to shellfish, I found out someting I didn't know, but can be important. If the waitress told the OP the stuffing was artificial crabmeat, such as Krab, it makes no difference, if you read the label of imitation crab products, they use real crab flavoring to make the fish taste more like crab. So if the OP is accusing the waitress of lying and saying the crab was imitation, the waitress was not lying, but simply didn't know that artificial crab can put you in the ER just as fast as real crab.

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