AT&T Informative - Try to go with the competition, if you possibly can
Over the past 4 weeks, I have had endless problems with AT&T. All the representatives are very courteous - they're all respectful - they ALL say, without exception, that the issues will be taken care of, but NOTHING EVER HAPPENS. I hear "I'm a manager, I'll call you back in X hours". The days come and go, and no return call. The service from this company is AWFUL. If I were to handle my business like this I would have NONE.
After hours on the phone, still no resolution. If you can go to the competition, save yourself the heartache and do it!