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GMAC Complaint - Vehicle Repossession - 2006 Chevy Silverado

2006 Chevy Silverado - Complaint
Review by Jesflo on 2010-11-19
BLOOMINGTON, MINNESOTA -- Bought 2006 Chevy truck for 72 months financing with zero interest in July 2006 Husband became disable and unemployed in May of 2009.He lost his mother and asked company for FMLA but they could not hold his job so they let him go. He started receiving unemployment in August 2009. At the time of purchase he brought an Insurance that covered disability and loss of employment. His account had already been sent to the GMAC loss recovery and meanwhile insurance had sent in payment for February thru July 2009. that is 4 years or 48 months out of the 72 mos. he financed. Amounts paid into this account were about $26046.00 balance due in 24 mos. Then GMAC is now ALLY bank and this finance company has repossessed our truck. I have tried calling them, I have sent a certified letter and no response. I have been treated rudely and it has been a month and a week since they took our only transportation. They have been receiving payments from our insurance how do I get hold of someone I can't afford and attorney and that is their advantage HELP!!!!
Comments:
Posted by MDSasquatch on 2010-11-19:
it has probably already gone to auction, the next correspondence you receive will probably be a letter demanding payment for the pay off minus the amount they got for it at auction.
Posted by jktshff1 on 2010-11-19:
Contact your local bar association, they usually have a program for helping people in need.
Posted by redmx3racer on 2010-11-20:
Did I read this wrong or is the OP saying their insurance only paid up to July 09-over a year ago? I think any company will repo a car that has not been paid on for over a year. I'm guessing there are details missing here.
Posted by raven2010 on 2010-11-20:
The OP indicates they had insurance that covers this sort of thing, and that the insurance company was paying----

if this is accurate, the car should not have been repo'd, regardless of how many times the original loan was sold to a different company.
Posted by JDINC on 2011-01-12:
I have GMAC/Ally and have had issues with my leased truck were I got sick and was off work I called they told me about a lease extension they did the extension wrong had me showing and 60 days late and they will not listen or work with you at all I complained to the Better Business Bureau and they sent GMAC a letter and I got to talk to a specialist in executive customer solutions and they were wonderful to deal with they actually cared and fixed my credit so I would recommend complaining to the BBB

http://www.bbb.org/us/

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