Ashley Furniture Sterling Virginia Complaint - Bad Return Policy
STERLING, VIRGINIA -- Be very careful when purchasing furniture from Ashley they have no return policy be sure that you check all furniture after it is delivered if it is not noted at that time you are stuck with it. We did not sit on the couch when they delivered it and something was very wrong with one of the cushions - a real shame considering that we spent over $1,200. On the sofa. We will never shop there again they have good prices and are very friendly before the sale- I even received a thank you note from the sales person_ the note thanked me for the purchase and said if there was anything else I needed to let them know-- well yes - I just need a sofa that is not broken -- once you make the purchase - their philosophy is you own it.
I will never shop Ashley again and just be very careful if you do.
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